Frequently asked questions
What about return ?
Returns are accepted only in cases where the wrong item has been delivered or the product is received damaged.
How long will it take to deliver my order?
Orders usually take 1 day to be processed. Once processed, delivery takes 3–5 business days.
You will receive a tracking ID via email once your order has been shipped.
How can I track my order?
Once you place an order, you will receive a confirmation email. After your order is shipped, you will receive another email with a tracking ID and a link to track your shipment.
If I face any problem, how can I contact you?
Should you experience any issues, please do not hesitate to contact us at newauuunsh@gmail.com or support@truecases.store
